Malmaison Birmingham, Birmingham

I had a mixed experience at this hotel. The location was fantastic with easy access to local attractions, and I appreciated the cleanliness of the hotel. However, there were significant issues with the service during our dining experience, especially on Christmas day, which left us disappointed.

I had a mixed experience at the hotel. While the location was perfect for exploring the area, the room was quite dark and felt stuffy. The service was lacking at times, yet the dining options were fantastic with generous portion sizes. Overall, it was a decent stay but not without its issues.

The hotel is located in an iconic transformed building with easy access to various amenities, making it a unique spot. The rooms are modern and comfortable, though some may find them a bit underwhelming for the price. While the service had its highs and lows, the dining experience, especially breakfast, stood out positively despite some pricing concerns. Overall, it offers good value for a mix of leisure and social experiences, but improvements in service consistency would elevate it further.

While the hotel has a modern and appealing design along with spacious rooms that offer comfort, the dining experience left much to be desired, particularly the breakfast quality and service. I truly enjoyed the spa services during my stay; they were exceptional. However, the mix-ups in the dining area and the lengthy waits were quite frustrating.

I had a fantastic stay at this hotel, with a perfect location near shops and cultural sites. The rooms were spacious with modern decor, and I enjoyed a lively atmosphere in the bar. However, I did encounter an issue with the air-conditioning that affected my comfort at night. Their dining offers great value, especially the breakfast, but the dinner service could use some enhancement.